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Delivery & Shipping Policy
SHIPPING & DELIVERY POLICY
Shipping Policies:
Order Processing
All orders are processed and dispatched within 1-2 business days of order confirmation. The delivery timelines below are transit time and begin only after your order has been dispatched.
Domestic
Shipping within India is free irrespective of the number of items bought.
Orders are delivered within 5 to 6 working days after dispatch. Unless otherwise specifically mentioned in the product details.
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at support@yaalini.in within 2 hours of placing the order.
Cash on Delivery (COD) is available for domestic orders, with an additional COD handling charge of ₹40 or 2% of the order value, whichever is higher.
International
Shipping charges for our international customers will be calculated during check out depending on the order value and dimensions of your order.
Any custom charges or VAT has to be borne by the customer (Our I/E code is AOCPP7884F).
Our delivery partner is DHL & Delhivery.
VAT and duty would be applicable on all shipments delivered in EU. The duty and VAT has to be borne by the customers.
Orders are delivered within 7-8 working days after dispatch. Unless otherwise specifically mentioned in the product details.
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at support@yaalini.in within 2 hours, of placing order.
Order Tracking
Once your order is dispatched, you will receive a tracking link along with your AWB (tracking) number via email and SMS. You can also track your order anytime by logging into My Account and visiting the Orders Tracking page.
Damaged or Lost Shipments
If your order arrives damaged, please email us at support@yaalini.in within 48 hours of delivery along with unboxing photos/video of the package and product, so we can process your claim.
If your tracking shows no movement for 10 days or more, please contact us at support@yaalini.in and we will raise a lost-shipment claim with our courier partner on your behalf.